Questions you should ask before you select a roofing contractor.

10. Does the contractor have the staff to service you on a timely basis?

At Nedlaw Roofing we have a full service staff specializing in all facets of the roof installation process. The process starts with our estimating department where we have dedicated employees pricing work and preparing estimates. These estimates are presented to the customer who makes the purchasing decision. Once the customer makes the decision to use our services our project management team takes over. Our project managers specialize in either larger production jobs or service and repair jobs. It is this team that is responsible for the timeliness and quality of the installation. All work is reviewed and monitored by management who has a strong support staff to back them up. In total there are twelve employees in the office to ensure the customer receives the best service and attention. In the field Nedlaw employees 60 - 80 employees, fluctuating somewhat with the seasons. These employees work year round with staff size increasing somewhat in the summer to accommodate the increased workload. Our field staff includes many seasoned roofers with more than 20 years of experience. This experience is passed on to the younger employees who have the ability to learn from the best. This extensive and experienced staff, both in the office and in the field, ensure the customer is serviced on a timely basis with the highest quality standards.

 

 

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